Reviews

I haven't had any problems. People in office and those who have storage units here as well, are all friendly. Most storage places don't seem to have bathrooms, ever...this one does. (Which I'm gratefu... Read More

I haven't had any problems. People in office and those who have storage units here as well, are all friendly. Most storage places don't seem to have bathrooms, ever...this one does. (Which I'm grateful for that) I give it a five star rating, would recommend to family and friends!

Super helpful and very friendly. Showed actual interest in helping me get the right space for my belongings.

Great experience quick and professional. The Gal that helped me get the unit was really nice and a pleasure to work with.

They are very dedicated to making sure they provide the best possible service and solution to any aspect that is Storage related. The 3 months 50% off promo going on doesn’t hurt either! ?

If you’re looking for the best, most quiet, easy to sign up, friendly place in Reno to store your things, this right here is it. Not to mention you won’t find anywhere cheaper in town. The prices ... Read More

If you’re looking for the best, most quiet, easy to sign up, friendly place in Reno to store your things, this right here is it. Not to mention you won’t find anywhere cheaper in town. The prices are perfect and I’m so thankful to store my stuff at this facility. They have tons of security cameras and even have parking to store your boat or RV. Amber at the front desk is absolutely amazing and such a lovely friendly person to work with. She will walk you straight to your unit is incredibly informative. One of the workers on site even helped me unload some of the things big items out of my truck. So thankful for this place! Five stars! Wish I could’ve given 10!

Amber is amazing to work with!!! She was so professional and kind. She gave me an amazing rate for rv storage!

Whoa, Stan Wright is fantastic! He answered all my questions regarding the new access procedure signage in a clear and professional manner. What a joy to deal with!! THANK YOU, STAN!

When looking for a storage unit for my mother, I was lucky to meet Stan! He showed me multiple options and really asked me all of the right questions to ensure I was truly taken care of!! Great locati... Read More

When looking for a storage unit for my mother, I was lucky to meet Stan! He showed me multiple options and really asked me all of the right questions to ensure I was truly taken care of!! Great location and building but even better service!! Thank you Stan!!

I am so happy that I picked Advanced Mini Storage to store my things. The staff are the best! They are knowledgeable, helpful and patient with me every time I’ve called or gone into the office.i was... Read More

I am so happy that I picked Advanced Mini Storage to store my things. The staff are the best! They are knowledgeable, helpful and patient with me every time I’ve called or gone into the office.i was especially greatful when an issue I had was immediately handled with ease and free of charge! The place is secure with cameras so there’s no stress about break-ins. Thank you to the staff for all your help! I appreciate it!

My experience has been great, love my locker. Employees have a pleasure to work with friendly and explained things to me, because when you become a Senior it just seems everyone cuts you short. The 2 ... Read More

My experience has been great, love my locker. Employees have a pleasure to work with friendly and explained things to me, because when you become a Senior it just seems everyone cuts you short. The 2 young lady's I've had the pleasure to speak with has been Great.

Mary helped me she’s the best very professional I will come back

I feel secure in storing my items at the Murray St Advanced Mini Storage. The staff are polite and helpful, and the strict security measures are a relief. The monthly rate is decent, and I especially ... Read More

I feel secure in storing my items at the Murray St Advanced Mini Storage. The staff are polite and helpful, and the strict security measures are a relief. The monthly rate is decent, and I especially appreciate the option to add insurance for the storage unit at a reasonable price. Definitely recommended!

Fine service for more than a decade.

Great service always helpful

Fast friendly service. Better prices than most. Clean units, very helpful to get you exactly what you need. Great location.

Chris was great…very helpful getting us a storage unit The location is great for us and the prices very reasonable! Definitely recommend!

My husband and I just bought a new camper ( first time buyers)We were told to check this place out. So we did, and the lady at the front desk, Alanna, absolutely best customer service ever. She was so... Read More

My husband and I just bought a new camper ( first time buyers)We were told to check this place out. So we did, and the lady at the front desk, Alanna, absolutely best customer service ever. She was so sweet and helpful, we explained the dimensions to our camper, and she recommended a few spots that would be easy to accommodate our needs. What a gem ? ?? Thank you Alanna for wonderful experience ?? and the ease of mind. See you soon.

Overall a nice storage company. It was a little complicated working with the call center, which covers the phone lines and does not link directly to the property mgr Alanna. Sadly, the prices/discount... Read More

Overall a nice storage company. It was a little complicated working with the call center, which covers the phone lines and does not link directly to the property mgr Alanna. Sadly, the prices/discounts from the website don't include the monthly more than $20 insurance fee, which I found out about once I was signing up for my unit, so it definitely costs a lot more than storage used to be the last time I needed it. However, as others mention, there's great customer service from Alanna and the facility is clean and in an attractive spot right off the 80 in Sparks.

I have been storing with them for the last few months good service clean and affordable

Owner was very friendly, and the units were right in the price range that I could afford. I highly recommend this business to people who are looking to get quality storage for affordable prices.

I love this place it's very clean and secured.And prices are good I recommend this place before any other storage facility

Very easy to communicate with. No hassles on my move out and the unit was spotless when I moved in. Best storage I’ve had yet. Very good customer experience

Amazing customer service.!!! I would recommend guardian storage over anyone!!!!

Great customer service, Wendy was absolutely wonderful! Clean units, safe and secure. I highly recommend using Guardian Storage for any of your storage needs.

Good Price for an indoor storage unit. All is good but having trouble logging in to the online payment page. Hopefully I'll get that fixed soon.

I just left Mesquite Self Storage, and Keysha was so friendly and helpful. She answered all my questions and showed me around the facility. I would definately recommend Mesquite self storage!

They r awesome . They r friendly, clean and quite, I'm proud to say I trust my belongings there

Reasonable rates nice people

It's the best storage around. Clean, reasonably priced and super convenient. There are times that I don't get off of work until 7pm, of all the other storage facilities close at that time, but the Old... Read More

It's the best storage around. Clean, reasonably priced and super convenient. There are times that I don't get off of work until 7pm, of all the other storage facilities close at that time, but the Old Barn stays open until 11pm, I LOVE THAT!

Petra provided great customer service and made sure I was happy with the storage unit. She provided quick and comprehensive instructions. Much appreciated.

Been with Pacific Storage for awhile now, haven't had any issues there and with the Protection Plan I feel even safer with our things in the unit. Always cordial when I call for payment on unit. Would... Read More

Been with Pacific Storage for awhile now, haven't had any issues there and with the Protection Plan I feel even safer with our things in the unit. Always cordial when I call for payment on unit. Would recommend to anyone who asks!

The staff was very helpful and friendly. They got me in and out quickly with all the information I needed. Perfect location for my storage needs!

We lost our home to a fire this year,had alot of stuff the fire didn't get.I went to this Storage place after going to a few others that were not there,rude or there prices were to high for what was a... Read More

We lost our home to a fire this year,had alot of stuff the fire didn't get.I went to this Storage place after going to a few others that were not there,rude or there prices were to high for what was available.The staff at placerville storage drove me around the property showed me different options the rates are fare and the place is very clean inside the storages are well maintained. Thankyou

Fantastic prices, friendly staff and clean/secure units. I hate having to use storage units normally, but I would be happy to use this place again if I need to store stuff in the future.

I recently rented a unit at Shield Storage . I put a hold on it online and went in to do the paper work. The ladies in the office were very nice, friendly and helpful. They made renting a unit so easy... Read More

I recently rented a unit at Shield Storage . I put a hold on it online and went in to do the paper work. The ladies in the office were very nice, friendly and helpful. They made renting a unit so easy. I would definitely recommend this facility to anyone.

My experience thus far has been nothing short of AWESOME pertaining to the customer service especially. Sunday has taken extra time to help me several times. Everyone at Shield Storage has been incre... Read More

My experience thus far has been nothing short of AWESOME pertaining to the customer service especially. Sunday has taken extra time to help me several times. Everyone at Shield Storage has been incredibly helpful, kind, and professional. Thank you, Shield Storage!!

The manager was very friendly and professional. I appreciated how she went into all the details of the contract and took me physically to my storage unit. I also love the security that is on the premi... Read More

The manager was very friendly and professional. I appreciated how she went into all the details of the contract and took me physically to my storage unit. I also love the security that is on the premises. I don’t have anything that’s worth anything but I am assured that they are doing their best to make sure all is secure. I recommend them highly.

Great prices, clean and convenient. Lynn is amazing, she goes above and beyond and that is an understatement. Thank you all!

The staff were extremely friendly, and very helpful. Sign up took less than 15 minutes, and there was a nice signup deal. I’d highly recommend Shield Storage!

I have been a customer for a few months now. Great location. Staff are great. Facility is very clean and secure. Prices are the best in town.

I can say without reservation (excuse the pun) my experiences with Shield Storage on Camage St in Sonora have always been good. Gina D. Is always very friendly, pleasant and professional. Have recomme... Read More

I can say without reservation (excuse the pun) my experiences with Shield Storage on Camage St in Sonora have always been good. Gina D. Is always very friendly, pleasant and professional. Have recommended your services to friends and family. Thankyou and keep doing what you are doing!

I highly recommend shield storage in Sonora. Gina is always friendly and willing to answer any questions. It’s such a secure and great place to store our belongings. Easy payment options and never a... Read More

I highly recommend shield storage in Sonora. Gina is always friendly and willing to answer any questions. It’s such a secure and great place to store our belongings. Easy payment options and never any issues.

This place is clean. The staff are very nice. The selection of available units was good. Transferring between units was easy to do. I will always come back to them for all my storage needs.

The team that welcomed me as a new customer did a great job. They answered all my questions and were very knowledgeable about the business. They were professional at getting me set up and even gave me... Read More

The team that welcomed me as a new customer did a great job. They answered all my questions and were very knowledgeable about the business. They were professional at getting me set up and even gave me a tour of the clean and organized facility to offer options in my unit location based on the availability. I would definitely recommend in the future others here. Thank you for the great service! ? 5 ?!

I love Shield Storage! It is convenient, Security is well thought out and the facility is clean. I love working with Jenny, the manager, as she is friendly and helpful. I have used numerous storage f... Read More

I love Shield Storage! It is convenient, Security is well thought out and the facility is clean. I love working with Jenny, the manager, as she is friendly and helpful. I have used numerous storage facilities in the Vancouver/Camas area and I am so happy to have found Shields. It’s affordable as well as my kind of place! They care! Thanks!

I visited Shield Storage to inspect the property and received assistance from Bryan, a helpful individual. He provided information about the units and the services offered. The facility seemed clean a... Read More

I visited Shield Storage to inspect the property and received assistance from Bryan, a helpful individual. He provided information about the units and the services offered. The facility seemed clean and secure. I highly recommend them for storing items when you're short on space.

I must say I am very pleased so far with Shield Storage. Being able to fill out the paperwork and get it all squared away online was such a blessing. Then going in and dealing with Damian was wonder... Read More

I must say I am very pleased so far with Shield Storage. Being able to fill out the paperwork and get it all squared away online was such a blessing. Then going in and dealing with Damian was wonderful. He greeted me with a smile and explained everything well and just a real pleasure to deal with. I definitely made the right choice going with Shield.

We came in to rent a U-haul van. Had a great experience, Damian has excellent customer service skills, he was very accommodating and made us feel at home. The process was hassle free. We highly recom... Read More

We came in to rent a U-haul van. Had a great experience, Damian has excellent customer service skills, he was very accommodating and made us feel at home. The process was hassle free. We highly recommend Shield Storage if you need to rent a U-haul !!

The gentleman that works at this facility by the name of Bo was very helpful. I didn’t know what type of unit how big I needed and he was able to show me a few and help with my needs. I definitely r... Read More

The gentleman that works at this facility by the name of Bo was very helpful. I didn’t know what type of unit how big I needed and he was able to show me a few and help with my needs. I definitely recommend this place and if I ever need my things stored for a while again, this place definitely earned my business and my trust. Thanks Bo

Bo was extremely professional and helpful. We highly recommend this storage unit. Bo was understanding and guided us in picking the right size in a unit. Thank you!

I rented from Shield 2 years ago, it was an awesome experience, they treated me so well, I’m using them again. Chantel and Kat are absolutely amazing. The place is clean and no bugs…

Not only are they nice and friendly but they are helpful too. The lady who manages this facility is a very helpful friendly person. Who explained everything to me that I needed to know. She's on top o... Read More

Not only are they nice and friendly but they are helpful too. The lady who manages this facility is a very helpful friendly person. Who explained everything to me that I needed to know. She's on top of her job and always willing to help out in any way she can .. so for that I am very thankful

I went here to pick up a U-Haul trailer. The individual behind the desk was fantastic. They were so super helpful, friendly and made sure (in a good way) that I understood the agreement, had the right... Read More

I went here to pick up a U-Haul trailer. The individual behind the desk was fantastic. They were so super helpful, friendly and made sure (in a good way) that I understood the agreement, had the right equipment, and knew what I was doing. They then helped hook up the trailer and I was on my way.

It's a nice clean and safe Storage. Staff is pretty friendly. I do not like that the gate codes have not worked the entire month I've had it tho. I have Very limited time to access it not only because... Read More

It's a nice clean and safe Storage. Staff is pretty friendly. I do not like that the gate codes have not worked the entire month I've had it tho. I have Very limited time to access it not only because of the hours but I don't have a vehicle. And for 2 hours of every day they have meetings in the afternoon which cuts my access even more due to not having a gate code. The special price for the first 2 months is great tho. Overall decent experience, even better if they fix the gate?

Shield Storage was great to work with as we were looking for storage for our trade show. We operate our business out of state, but put on an annual exhibition in Las Vegas. The staff is knowledgeable ... Read More

Shield Storage was great to work with as we were looking for storage for our trade show. We operate our business out of state, but put on an annual exhibition in Las Vegas. The staff is knowledgeable and helpful, making it easy to set up a storage unit remotely. We have confidence that our equipment is safe and secure in a clean environment, even when it's far away from us.

Property Manager Kat is Awesome, she has always been extremely helpful and I appreciate how she took extra time with me during a difficult time. She deserves 5 stars

Loved the storage facility. I got an indoor unit and it was nice and cool, it even had electricity for lighting! I have had such a great experience with the manager katrina as well. I felt super welco... Read More

Loved the storage facility. I got an indoor unit and it was nice and cool, it even had electricity for lighting! I have had such a great experience with the manager katrina as well. I felt super welcomed and I instantly knew that this was the right place for me!

The price is excellent, the property is always clean, Simple to sign up and get started. It is so convenient, and personally owned. So I can support the american worker not the large corporations.... Read More

The price is excellent, the property is always clean, Simple to sign up and get started. It is so convenient, and personally owned. So I can support the american worker not the large corporations. I like that alot. John was friendly and fully transparent about all questions. this place is great and i feel my personal belongings are safe.

Great location, Great unit, good value

Overall good, experience. A mishap with the gate one time, I emailed them and the team was responsive and did what they could at the time. later in the day, the gate was fixed and I was able to resume... Read More

Overall good, experience. A mishap with the gate one time, I emailed them and the team was responsive and did what they could at the time. later in the day, the gate was fixed and I was able to resume moving my stuff in. All go for my needs and expectations

It was a blessing in disguise finding this storage facility. We were in a huge bind trying to find a storage fast. We had already rented to small ones when we found this one. And both of the small one... Read More

It was a blessing in disguise finding this storage facility. We were in a huge bind trying to find a storage fast. We had already rented to small ones when we found this one. And both of the small ones each cost more. Now we have one huge unit and pay quite a bit less. And we are very grateful for it. I have recommended this facility to anyone I know that needed one. It's in a great private low traffic area and it's very convenient . Thank you so much.

I really like Sheild Storage. I have a unit in Nevada. The office crew is always cheery and helpful when I call. The unit I rented was clean and had no holes or damage to the walls. The sliding door ... Read More

I really like Sheild Storage. I have a unit in Nevada. The office crew is always cheery and helpful when I call. The unit I rented was clean and had no holes or damage to the walls. The sliding door is a normal door but easy to open. I have 24 hour access when needed. Sheild storage has good security measures but not to the point of being burdensome. I got a great monthly deal.

I moved to Shield from another storage company that had just been bought. I could've chose many other places that had great specials going on but Shield's monthly rate undercut them all. I'd much rath... Read More

I moved to Shield from another storage company that had just been bought. I could've chose many other places that had great specials going on but Shield's monthly rate undercut them all. I'd much rather pay a lower rate long term with lesser of a move in special than a short term special only to have my normal rate increase by $70 after that short period. I had not been to the location yet so I was more than surprised when I arrived with my stuff to move in. First I need to speak to the ease of the rental process. I reserved online and that was great! I didn't have to pay a deposit to hold the unit when I was first shopping around. Additionally, I was able to pay the monthly rate plus the one time $25 admin fee upfront online after I made my final choice. I made it a mess myself because I am not really tech savvy and I accidentally paid twice. I didn't even realize it either. Luckily Billy at Shield on Folsom called me immediately after he caught my mistake just to make sure I wanted two spaces when in fact I did not. I thought that was pretty cool as he could have just assumed that I did want 2 and went on about everything normally.. He was able to cancel one and refund the payment back to my account. Even though I made it not so simple to do business with because of my inadvertant technical mishaps, Billy made it simple to complete the main contract with me on the phone so I could understand the steps. Now, back to the pleasant surprise when I arrived with my stuff. Tbe property is on a darker part of Folsom Blvd, but you would never know that because the property is so well lit. It is clean and kept up nicely and there are very few people who just hang out all day like at my former storage property I was moving from. I'm probably one of the few people who come on a regular basis and stay for a few hours at a time since I keep my side hustle items and shipping stuff in my storage. This facility has a requirement that we punch our code for both entry and exit to keep track of who is going in and out. I like that because if people don't belong there but tail gate in, they have to tail gate out too so the cameras (which are numerous) will catch the no-do-gooders on camera while doing so. Makes me feel more secure about my stuff. The units are both inside and outside and they even have open outside spots for things like RV's and such. I personally have a 10×15 and able to store both personal and business items after sorting and stacking just right. I'm glad I chose Shield for my new location. Not only do they undercut other storage facilities by about $50 bucks, the customer service, safety and security put the others to shame in my opinion. I recommend this facility for your storage needs!!

This is perfect! It's super easy to set up everything. There's an app for remote gate entry and exit. The gate closes at 9 pm, which is perfect for summer. It's very clean and the price is very compet... Read More

This is perfect! It's super easy to set up everything. There's an app for remote gate entry and exit. The gate closes at 9 pm, which is perfect for summer. It's very clean and the price is very competitive. Ideal for home or small business use. I use it to store shipping boxes and miscellaneous items in my garage. I like it overall

Nora did a fantastic job setting me up. Cheap for all the facilities they provide. Would recommend 10/10

I recently rented a unit at Shield Storage under a promotion of half off the first two months. I can't pinpoint where the error occurred, but my billing was off for quite a while as we worked to reme... Read More

I recently rented a unit at Shield Storage under a promotion of half off the first two months. I can't pinpoint where the error occurred, but my billing was off for quite a while as we worked to remedy the problem. Keegan was very helpful, knowledgeable and professional during this time and was able to sort out the problem completely. Keegan was also very helpful while I signed the contract, going over fees and rules and such for my unit. On move in day, he even took a leaf blower over to make sure my unit was clean and ready for my stuff. The pricing here is a bit better than other local places I checked and the customer service is top notch. Definitely recommend!

The process of renting a unit was seamless online. The lady working the front desk was very pleasant and helpful when we arrived to view and load our unit. The property is extremely clean, and staff... Read More

The process of renting a unit was seamless online. The lady working the front desk was very pleasant and helpful when we arrived to view and load our unit. The property is extremely clean, and staff is very visible on throughout the property. Great hours for entry to the property. I would definitely recommend this facility to anyone looking for storage.

I had a great experience renting out a storage unit here. It was very simple and straightforward. I highly recommend it!

I have never met the people in person but I have had my unit for 8 years, if that tells you anything. The only reason is four not a five because I still want to see people in person.

Jana represents your company more then 5 stars, very helpful very informative, very friendly very understanding to different peoples situation's and circumstances. She is quick to respond to messages.... Read More

Jana represents your company more then 5 stars, very helpful very informative, very friendly very understanding to different peoples situation's and circumstances. She is quick to respond to messages. More companies needs more Jana's. I will be referring to other people.

Kimberly was so nice and gracious with her time. It was 100° outside and she waited for my family and I had to put her items in the storage unit. You don’t find this type of service anymore and I r... Read More

Kimberly was so nice and gracious with her time. It was 100° outside and she waited for my family and I had to put her items in the storage unit. You don’t find this type of service anymore and I really appreciate the consideration and capacity that she showed towards us, I will absolutely continue to give my business. Thank you.

Love coming to this location up here on the South Hill. The ladies are always respectable and easy to work with. Good prices and awesome promotions throughout the year. Come check them out for your s... Read More

Love coming to this location up here on the South Hill. The ladies are always respectable and easy to work with. Good prices and awesome promotions throughout the year. Come check them out for your storage needs..

We absolutely love the place. Easy access, storage unit is clean and climate controlled which is essential when the temperature is 117 and everything is melting! Staff is friendly and helpful

I needed to find a storage facility to store my vehicle. I called so many places and were no help or not friendly. I called multiple times to southern highlands self storage and they were always so h... Read More

I needed to find a storage facility to store my vehicle. I called so many places and were no help or not friendly. I called multiple times to southern highlands self storage and they were always so helpful. Even were patient when I asked questions about the online form. I would totally recommend them to someone that needs storage.

Travis was a great help dealing with the new management transition. I had not received the prior communication of changes due to prior management’s oversight, however Travis was quick to find resolu... Read More

Travis was a great help dealing with the new management transition. I had not received the prior communication of changes due to prior management’s oversight, however Travis was quick to find resolution regarding the misunderstanding.

I've been a previous customer before here and they were great. Now coming back and having Travis ring me up a new place, giving me the best customer satisfaction I could ever ask for. Travis was great... Read More

I've been a previous customer before here and they were great. Now coming back and having Travis ring me up a new place, giving me the best customer satisfaction I could ever ask for. Travis was great and knew how to keep the consumer happy.

I had made reservation on a unit but unfortunately I was packing and never made it to the office. I was happy to find that when I did get there a few days after the reservation date, the unit was stil... Read More

I had made reservation on a unit but unfortunately I was packing and never made it to the office. I was happy to find that when I did get there a few days after the reservation date, the unit was still available and was able to rent it with no problem. The unit I got was easy to find and I like the way you can only use the facility till 7pm so that no one is in the facility at all hours of the night. Julie was sure nice and friendly and explained everything so I wasn't confused about what I was signing and the contract I was getting into.

Update: Emily in the front office addressed and fixed all of my concerns! Thank you so much for your assistance and guidance! Getting setup online was quick and easy. The storage is a pretty decent p... Read More

Update: Emily in the front office addressed and fixed all of my concerns! Thank you so much for your assistance and guidance! Getting setup online was quick and easy. The storage is a pretty decent price with the online discount. Unfortunately, eveyrtime it rains or snows our property gets more and more damaged due to the unit flooding. Luckily we purchased the insurance coverage for an extra 29 a month, but that doesn't replace antiques or family memorabilia. I really wanted to leave a good review, because most of the staff was friendly and it's in a decent location... but when I went in to discuss this with the person in the office, they basically told me to call the coverage number or ask someone else.

Kelly is very helpful and makes the signing process nice and smooth. Will definitely recommend others to Vista Self Storage.

The facility is very clean and well kept. We feel very safe keeping our belongings here. Julie helped us get our storage set up, she was super helpful and was able to get the process done quickly and ... Read More

The facility is very clean and well kept. We feel very safe keeping our belongings here. Julie helped us get our storage set up, she was super helpful and was able to get the process done quickly and efficiently. She has great energy and is very positive! She also responded quickly to us after we left a message when we were trying to get more info about the facilities and reserving a spot. Definitely great customer service at the Vista Storage location!

It's been a clean safe environment for my storage needs. The only complaint I have is they have gone up in price twice in a year with no real justification

I've had nothing but good experiences dealing with this storage company I've had a storage there for quite some time now and never no problems I'm good hours and good prices The only reason why I gave... Read More

I've had nothing but good experiences dealing with this storage company I've had a storage there for quite some time now and never no problems I'm good hours and good prices The only reason why I gave him four stars instead of five is cuz they are a little bit out of the way