Self Storage in Spokane, WA (About Space Self Storage)

I have a storage unit for 9 years at About Space on South Hill in Spokane. My unit was 10 x 25 and I never had any mice or any bugs of any kind. This was a gre... Read More

I have a storage unit for 9 years at About Space on South Hill in Spokane. My unit was 10 x 25 and I never had any mice or any bugs of any kind. This was a great place to keep all my holiday stuff and also my mother and daughters things that had passed and I couldn’t get rid of. Everything was in great condition when I got it out. They keep everything clean around the units and in the winter the snow is cleared so I can get to my unit at all times. All of the employees were very helpful and courteous. I would recommend this place to everyone. That is why I am giving them five stars. The photo is after I took everything out.

Kimberly Roberts Posted on Google

Stan was awesome! Made the process of renting a storage unit easy! Highly recommend!!!

Colleen Sullivan Posted on Google

About Space on Spokane's South Hill is an outstanding facility to do business with. It provided a safe, clean, and easily accessible location for our househo... Read More

About Space on Spokane's South Hill is an outstanding facility to do business with. It provided a safe, clean, and easily accessible location for our household goods during our move to Spokane. Stan, the on site manager, provided great service, the best prices he could while we had 4 storage bays for our goods, and always promptly dealt with our business. There might be cheaper places to store your goods, but you won't find a better place to store and safeguard your goods on the South Hill of Spokane!

Eric Strom Posted on Google

I bought a storage unit from them at an auction and now the have blocked me from bidding on anymore. I never did a thing to about space storage. I bought 1 unit... Read More

I bought a storage unit from them at an auction and now the have blocked me from bidding on anymore. I never did a thing to about space storage. I bought 1 unit and i went and cleaned it out. That is it. Absolutely ridiculous and they did it because they are racist. That part is very clear. They told me they dont like my kind winning storage units.

mark toner Posted on Google

There was a glitch in the system that took my automatic payment out. They entered my unit, turned it literally upside down, unwrapped everything that was wrappe... Read More

There was a glitch in the system that took my automatic payment out. They entered my unit, turned it literally upside down, unwrapped everything that was wrapped in newspaper and bubble wrap. Through my totes back in the locker and piled heavy furniture on top of them, destroying the totes as well as the belongings which were inside. One employee told me they had entered and put a new lock on it. After I went inside I couldn't stop crying. The owners of the company said they did not enter my unit and they did not put a new lock on it and therefore the man DIDN'T hand me BRAND NEW KEYS to the BRAND NEW LOCK that they had INDEED put on my storage locker after they entered. They took no responsibility and will reimburse me nothing for the damage they caused. I will be removing my items as soon as humanly possible. These people have zero integrity.

Abby Normal Posted on Google

They destroyed my stuff!!! My son got me a storage locker here (online) because I found out the night before the move that half of my storage space in my new h... Read More

They destroyed my stuff!!! My son got me a storage locker here (online) because I found out the night before the move that half of my storage space in my new home was missing and half of my stuff was going to have to be stored somewhere! I recently went through chemo and ended up giving myself a hernia on the last move which was the same time we got this storage locker. My son thought he had the payment set up on auto payment but something happened one month and a payment didn't go through, it ended up correcting itself and was fine and latter months. However when I went to get in my storage locker I couldn't remember my code for the gate so I had to go inside. He had to reach out to my son to get permission to give me the gate code. Once I got in, there was a DIFFERENT LOCK on my storage unit. I went back to the office and inquired about the new lock. It took quite a while but we finally figured out that the month my son was late on a payment, they entered my unit after cutting my really expensive lock off, I guess to see what I had. Not even being slightly careful!! They TORE THROUGH IT, dumping everything out, unwrapping everything, destroying things, plastic totes dumped out with heavy furniture piled on top of them, warped and unusable, my grandma's mirror broken, water stored for emergency broken so that items made of material were mildewy and ruined... On and on!! THE METAL TIN MY DECEASED DOGS ASHES WERE STORED IN HAD BEEN OPENED AND THE ASHES HAD BEEN POURED OUT. They poured my dog's ashes out!!! Why??? I told my son in tears and he instantly called this company. The person he spoke to talked about how my items were insured and told my son to talk to corporate on Monday. When my son called corporate, they said they're NOT responsible and if anything is missing or damaged I need to file a police report and THEY take ZERO responsibility for my belongings! ZERO!! I will be getting my things out of that storage locker as soon as humanly possible and I will be telling everyone I know NOT to do business with them. (You know word of mouth is the best advertising). How mean. It absolutely broke my heart to see what they did to my things. The few things I have left in this world. I still just feel sick. I feel violated. And I cannot believe this company won't at least spring for some new totes and my lock, Grams mirror and a few other damaged items. Who knows what they stole. So very few people have integrity anymore these days. These people certainly don't.

Koda 3 Posted on Google