Reviews

I haven't had any problems. People in office and those who have storage units here as well, are all friendly. Most storage places don't seem to have bathrooms, ever...this one does. (Which I'm gratefu... Read More

I haven't had any problems. People in office and those who have storage units here as well, are all friendly. Most storage places don't seem to have bathrooms, ever...this one does. (Which I'm grateful for that) I give it a five star rating, would recommend to family and friends!

Super helpful and very friendly. Showed actual interest in helping me get the right space for my belongings.

Great experience quick and professional. The Gal that helped me get the unit was really nice and a pleasure to work with.

They are very dedicated to making sure they provide the best possible service and solution to any aspect that is Storage related. The 3 months 50% off promo going on doesn’t hurt either! ?

If you’re looking for the best, most quiet, easy to sign up, friendly place in Reno to store your things, this right here is it. Not to mention you won’t find anywhere cheaper in town. The prices ... Read More

If you’re looking for the best, most quiet, easy to sign up, friendly place in Reno to store your things, this right here is it. Not to mention you won’t find anywhere cheaper in town. The prices are perfect and I’m so thankful to store my stuff at this facility. They have tons of security cameras and even have parking to store your boat or RV. Amber at the front desk is absolutely amazing and such a lovely friendly person to work with. She will walk you straight to your unit is incredibly informative. One of the workers on site even helped me unload some of the things big items out of my truck. So thankful for this place! Five stars! Wish I could’ve given 10!

Amber is amazing to work with!!! She was so professional and kind. She gave me an amazing rate for rv storage!

Whoa, Stan Wright is fantastic! He answered all my questions regarding the new access procedure signage in a clear and professional manner. What a joy to deal with!! THANK YOU, STAN!

When looking for a storage unit for my mother, I was lucky to meet Stan! He showed me multiple options and really asked me all of the right questions to ensure I was truly taken care of!! Great locati... Read More

When looking for a storage unit for my mother, I was lucky to meet Stan! He showed me multiple options and really asked me all of the right questions to ensure I was truly taken care of!! Great location and building but even better service!! Thank you Stan!!

I am so happy that I picked Advanced Mini Storage to store my things. The staff are the best! They are knowledgeable, helpful and patient with me every time I’ve called or gone into the office.i was... Read More

I am so happy that I picked Advanced Mini Storage to store my things. The staff are the best! They are knowledgeable, helpful and patient with me every time I’ve called or gone into the office.i was especially greatful when an issue I had was immediately handled with ease and free of charge! The place is secure with cameras so there’s no stress about break-ins. Thank you to the staff for all your help! I appreciate it!

My experience has been great, love my locker. Employees have a pleasure to work with friendly and explained things to me, because when you become a Senior it just seems everyone cuts you short. The 2 ... Read More

My experience has been great, love my locker. Employees have a pleasure to work with friendly and explained things to me, because when you become a Senior it just seems everyone cuts you short. The 2 young lady's I've had the pleasure to speak with has been Great.

Great customer service and really friendly and made me feel comfortable.

Has great prices, and big room for all ur stuff. I got a room the size of a walk in closet and all my stuff fit nicely. I recommend Advanced Mini Storage for sure.

Responsible staff, secured facilities, great service?

I like it

Fast friendly service. Better prices than most. Clean units, very helpful to get you exactly what you need. Great location.

Chris was great…very helpful getting us a storage unit The location is great for us and the prices very reasonable! Definitely recommend!

I can't thank Emily and Crystal enough for all their help, quick and easy getting my rental unit. Great customer service, great monthly pricing, I highly recommend Desert Highlands Mini Storage.

Pleasant experience with the lady helping me set up my new storage and account. Had a great attitude and was patient with my questions. Thank you!!!

I have been storing with them for the last few months good service clean and affordable

Owner was very friendly, and the units were right in the price range that I could afford. I highly recommend this business to people who are looking to get quality storage for affordable prices.

I love this place it's very clean and secured.And prices are good I recommend this place before any other storage facility

Very easy to communicate with. No hassles on my move out and the unit was spotless when I moved in. Best storage I’ve had yet. Very good customer experience

I have been very pleased with my experience in renting a unit from Guardian Storage. Raquel was great to work with and the prices are really great. Also, for my current/old storage company, I went t... Read More

I have been very pleased with my experience in renting a unit from Guardian Storage. Raquel was great to work with and the prices are really great. Also, for my current/old storage company, I went through 3 management companies, the last two of which had no local presence. It was difficult to get a hold of anyone. It was very important to me that I get a unit that has a local office.

We rented a unit and were assisted by Chris. He was very helpful and accommodating. We just started but are hopeful that our stuff would be alright while being kept in Guardian’s storage unit. Price... Read More

We rented a unit and were assisted by Chris. He was very helpful and accommodating. We just started but are hopeful that our stuff would be alright while being kept in Guardian’s storage unit. Prices were also amazingly affordable and even had discounts going on.

Good Price for an indoor storage unit. All is good but having trouble logging in to the online payment page. Hopefully I'll get that fixed soon.

I just left Mesquite Self Storage, and Keysha was so friendly and helpful. She answered all my questions and showed me around the facility. I would definately recommend Mesquite self storage!

They r awesome . They r friendly, clean and quite, I'm proud to say I trust my belongings there

Reasonable rates nice people

It's the best storage around. Clean, reasonably priced and super convenient. There are times that I don't get off of work until 7pm, of all the other storage facilities close at that time, but the Old... Read More

It's the best storage around. Clean, reasonably priced and super convenient. There are times that I don't get off of work until 7pm, of all the other storage facilities close at that time, but the Old Barn stays open until 11pm, I LOVE THAT!

We love old barn storage. Conveniently located, very clean & professional. Great hours for in and out. Security is great! Friendly staff.

Been with Pacific Storage for awhile now, haven't had any issues there and with the Protection Plan I feel even safer with our things in the unit. Always cordial when I call for payment on unit. Would... Read More

Been with Pacific Storage for awhile now, haven't had any issues there and with the Protection Plan I feel even safer with our things in the unit. Always cordial when I call for payment on unit. Would recommend to anyone who asks!

The staff was very helpful and friendly. They got me in and out quickly with all the information I needed. Perfect location for my storage needs!

This facility is clean and secured well. Jennifer who works in the office has been extremely helpful, polite and professional. Jennifer made sure that the unit I was going to rent was open for me and... Read More

This facility is clean and secured well. Jennifer who works in the office has been extremely helpful, polite and professional. Jennifer made sure that the unit I was going to rent was open for me and had been swept out. She checked in later that day to see if I needed anything and to ask if the unit met my expectations. She is very hard working to ensure the facility is keep clean and organized. The location of the facility is convenient, being right off of HWY 50 just outside of the downtown.

Easy to set up rental online. Then, “Ashley” was most helpful when I walked into the office. She outlined everything, from getting through the security gate to opening the locker. And best part i... Read More

Easy to set up rental online. Then, “Ashley” was most helpful when I walked into the office. She outlined everything, from getting through the security gate to opening the locker. And best part is, if you want to size down or size up, no problem. If you’re looking for a storage facility, Placerville Self Storage is the place to go. I was in, unloaded/loaded, and out in no time. Highly recommended…

I recently rented a unit at Shield Storage . I put a hold on it online and went in to do the paper work. The ladies in the office were very nice, friendly and helpful. They made renting a unit so easy... Read More

I recently rented a unit at Shield Storage . I put a hold on it online and went in to do the paper work. The ladies in the office were very nice, friendly and helpful. They made renting a unit so easy. I would definitely recommend this facility to anyone.

My experience thus far has been nothing short of AWESOME pertaining to the customer service especially. Sunday has taken extra time to help me several times. Everyone at Shield Storage has been incre... Read More

My experience thus far has been nothing short of AWESOME pertaining to the customer service especially. Sunday has taken extra time to help me several times. Everyone at Shield Storage has been incredibly helpful, kind, and professional. Thank you, Shield Storage!!

The manager was very friendly and professional. I appreciated how she went into all the details of the contract and took me physically to my storage unit. I also love the security that is on the premi... Read More

The manager was very friendly and professional. I appreciated how she went into all the details of the contract and took me physically to my storage unit. I also love the security that is on the premises. I don’t have anything that’s worth anything but I am assured that they are doing their best to make sure all is secure. I recommend them highly.

Great prices, clean and convenient. Lynn is amazing, she goes above and beyond and that is an understatement. Thank you all!

The staff were extremely friendly, and very helpful. Sign up took less than 15 minutes, and there was a nice signup deal. I’d highly recommend Shield Storage!

I have been a customer for a few months now. Great location. Staff are great. Facility is very clean and secure. Prices are the best in town.

Khriss Davis is the kindest and most helpful person! She made me feel right at home during this uncertain time in my life! Very patient and considerate to my needs.

I have rented multiple units over the last 4 years and it has always been a seemless and painless process in what is an otherwise stressful time of moving. Gina, the property manager, is always willin... Read More

I have rented multiple units over the last 4 years and it has always been a seemless and painless process in what is an otherwise stressful time of moving. Gina, the property manager, is always willing to do whatever she can in her purview to meet my storage needs. She makes sure that the premises are completely secure with multiple methods including 24 hr working security cameras and lives on site along with daily grounds checks. She is always a pleasure to deal with!

#1. Khriss and Dina are super helpful. Would recommend!

Great staff, super friendly. Fast easy service. Thank you!

I love Shield Storage! It is convenient, Security is well thought out and the facility is clean. I love working with Jenny, the manager, as she is friendly and helpful. I have used numerous storage f... Read More

I love Shield Storage! It is convenient, Security is well thought out and the facility is clean. I love working with Jenny, the manager, as she is friendly and helpful. I have used numerous storage facilities in the Vancouver/Camas area and I am so happy to have found Shields. It’s affordable as well as my kind of place! They care! Thanks!

I visited Shield Storage to inspect the property and received assistance from Bryan, a helpful individual. He provided information about the units and the services offered. The facility seemed clean a... Read More

I visited Shield Storage to inspect the property and received assistance from Bryan, a helpful individual. He provided information about the units and the services offered. The facility seemed clean and secure. I highly recommend them for storing items when you're short on space.

I’ve been here for a year and a half And love the place all around it’s a great place and the front desk will always help u if need anything 5 stars

I must say I am very pleased so far with Shield Storage. Being able to fill out the paperwork and get it all squared away online was such a blessing. Then going in and dealing with Damian was wonder... Read More

I must say I am very pleased so far with Shield Storage. Being able to fill out the paperwork and get it all squared away online was such a blessing. Then going in and dealing with Damian was wonderful. He greeted me with a smile and explained everything well and just a real pleasure to deal with. I definitely made the right choice going with Shield.

Bo was very informative and was very kind during the rent process! Great asset for your company! Very happy to have worked with him today!

We have used this storage for several years and not had any issues. We recently came back from out of state and had trouble accessing the gate, and couldn't get a hold of anyone since they were closed... Read More

We have used this storage for several years and not had any issues. We recently came back from out of state and had trouble accessing the gate, and couldn't get a hold of anyone since they were closed Mon and Thur. The website has a form you can submit, but no one responded to that either. I now know you can call the other location and they will be able to assist. For the app, find the location ID on the poster outside the gate. Use the format for your Unit# as A01 It is looking for your established gate code, not setting a new code.

They are very understanding and super patient. Thank goodness, they are working with me after having a death in the family and missing my payment. Thanks Gardian Storage.

Don't have issues getting access to our unit. Billing is easy when you sign up for auto-pay. Location is good for our needs.

I went here to pick up a U-Haul trailer. The individual behind the desk was fantastic. They were so super helpful, friendly and made sure (in a good way) that I understood the agreement, had the right... Read More

I went here to pick up a U-Haul trailer. The individual behind the desk was fantastic. They were so super helpful, friendly and made sure (in a good way) that I understood the agreement, had the right equipment, and knew what I was doing. They then helped hook up the trailer and I was on my way.

It's a nice clean and safe Storage. Staff is pretty friendly. I do not like that the gate codes have not worked the entire month I've had it tho. I have Very limited time to access it not only because... Read More

It's a nice clean and safe Storage. Staff is pretty friendly. I do not like that the gate codes have not worked the entire month I've had it tho. I have Very limited time to access it not only because of the hours but I don't have a vehicle. And for 2 hours of every day they have meetings in the afternoon which cuts my access even more due to not having a gate code. The special price for the first 2 months is great tho. Overall decent experience, even better if they fix the gate?

Shield Storage was great to work with as we were looking for storage for our trade show. We operate our business out of state, but put on an annual exhibition in Las Vegas. The staff is knowledgeable ... Read More

Shield Storage was great to work with as we were looking for storage for our trade show. We operate our business out of state, but put on an annual exhibition in Las Vegas. The staff is knowledgeable and helpful, making it easy to set up a storage unit remotely. We have confidence that our equipment is safe and secure in a clean environment, even when it's far away from us.

Property Manager Kat is Awesome, she has always been extremely helpful and I appreciate how she took extra time with me during a difficult time. She deserves 5 stars

Glad I decided to go with Shield Storage. They were professional and organized. The had the best rate for the unit I rented. It was quick and easy to complete the paperwork. Highly recommend.

The office was super easy to deal with and the storage facility is clean and easy to access, and appears safe.

Great location, Great unit, good value

Overall good, experience. A mishap with the gate one time, I emailed them and the team was responsive and did what they could at the time. later in the day, the gate was fixed and I was able to resume... Read More

Overall good, experience. A mishap with the gate one time, I emailed them and the team was responsive and did what they could at the time. later in the day, the gate was fixed and I was able to resume moving my stuff in. All go for my needs and expectations

It was a blessing in disguise finding this storage facility. We were in a huge bind trying to find a storage fast. We had already rented to small ones when we found this one. And both of the small one... Read More

It was a blessing in disguise finding this storage facility. We were in a huge bind trying to find a storage fast. We had already rented to small ones when we found this one. And both of the small ones each cost more. Now we have one huge unit and pay quite a bit less. And we are very grateful for it. I have recommended this facility to anyone I know that needed one. It's in a great private low traffic area and it's very convenient . Thank you so much.

I really like Sheild Storage. I have a unit in Nevada. The office crew is always cheery and helpful when I call. The unit I rented was clean and had no holes or damage to the walls. The sliding door ... Read More

I really like Sheild Storage. I have a unit in Nevada. The office crew is always cheery and helpful when I call. The unit I rented was clean and had no holes or damage to the walls. The sliding door is a normal door but easy to open. I have 24 hour access when needed. Sheild storage has good security measures but not to the point of being burdensome. I got a great monthly deal.

I moved to Shield from another storage company that had just been bought. I could've chose many other places that had great specials going on but Shield's monthly rate undercut them all. I'd much rath... Read More

I moved to Shield from another storage company that had just been bought. I could've chose many other places that had great specials going on but Shield's monthly rate undercut them all. I'd much rather pay a lower rate long term with lesser of a move in special than a short term special only to have my normal rate increase by $70 after that short period. I had not been to the location yet so I was more than surprised when I arrived with my stuff to move in. First I need to speak to the ease of the rental process. I reserved online and that was great! I didn't have to pay a deposit to hold the unit when I was first shopping around. Additionally, I was able to pay the monthly rate plus the one time $25 admin fee upfront online after I made my final choice. I made it a mess myself because I am not really tech savvy and I accidentally paid twice. I didn't even realize it either. Luckily Billy at Shield on Folsom called me immediately after he caught my mistake just to make sure I wanted two spaces when in fact I did not. I thought that was pretty cool as he could have just assumed that I did want 2 and went on about everything normally.. He was able to cancel one and refund the payment back to my account. Even though I made it not so simple to do business with because of my inadvertant technical mishaps, Billy made it simple to complete the main contract with me on the phone so I could understand the steps. Now, back to the pleasant surprise when I arrived with my stuff. Tbe property is on a darker part of Folsom Blvd, but you would never know that because the property is so well lit. It is clean and kept up nicely and there are very few people who just hang out all day like at my former storage property I was moving from. I'm probably one of the few people who come on a regular basis and stay for a few hours at a time since I keep my side hustle items and shipping stuff in my storage. This facility has a requirement that we punch our code for both entry and exit to keep track of who is going in and out. I like that because if people don't belong there but tail gate in, they have to tail gate out too so the cameras (which are numerous) will catch the no-do-gooders on camera while doing so. Makes me feel more secure about my stuff. The units are both inside and outside and they even have open outside spots for things like RV's and such. I personally have a 10×15 and able to store both personal and business items after sorting and stacking just right. I'm glad I chose Shield for my new location. Not only do they undercut other storage facilities by about $50 bucks, the customer service, safety and security put the others to shame in my opinion. I recommend this facility for your storage needs!!

This is perfect! It's super easy to set up everything. There's an app for remote gate entry and exit. The gate closes at 9 pm, which is perfect for summer. It's very clean and the price is very compet... Read More

This is perfect! It's super easy to set up everything. There's an app for remote gate entry and exit. The gate closes at 9 pm, which is perfect for summer. It's very clean and the price is very competitive. Ideal for home or small business use. I use it to store shipping boxes and miscellaneous items in my garage. I like it overall

Nora did a fantastic job setting me up. Cheap for all the facilities they provide. Would recommend 10/10

When I was researching storage companies last August, Nora made it easy. When other companies wouldn’t answer their phones let alone respond, she followed up with phone calls in a timely manner, alw... Read More

When I was researching storage companies last August, Nora made it easy. When other companies wouldn’t answer their phones let alone respond, she followed up with phone calls in a timely manner, always had a friendly tone over the phone, and was willing to go the extra mile. I wouldn’t be moving out if I hadn’t moved closer into town and found a unit at their sister facility on Empire Ave. Furthermore, the facility was always in tip top shape and now with the brand new gate keypad, it’s even better! 10/10

The process of renting a unit was seamless online. The lady working the front desk was very pleasant and helpful when we arrived to view and load our unit. The property is extremely clean, and staff... Read More

The process of renting a unit was seamless online. The lady working the front desk was very pleasant and helpful when we arrived to view and load our unit. The property is extremely clean, and staff is very visible on throughout the property. Great hours for entry to the property. I would definitely recommend this facility to anyone looking for storage.

I had a great experience renting out a storage unit here. It was very simple and straightforward. I highly recommend it!

I have never met the people in person but I have had my unit for 8 years, if that tells you anything. The only reason is four not a five because I still want to see people in person.

Jana represents your company more then 5 stars, very helpful very informative, very friendly very understanding to different peoples situation's and circumstances. She is quick to respond to messages.... Read More

Jana represents your company more then 5 stars, very helpful very informative, very friendly very understanding to different peoples situation's and circumstances. She is quick to respond to messages. More companies needs more Jana's. I will be referring to other people.

Kimberly was so nice and gracious with her time. It was 100° outside and she waited for my family and I had to put her items in the storage unit. You don’t find this type of service anymore and I r... Read More

Kimberly was so nice and gracious with her time. It was 100° outside and she waited for my family and I had to put her items in the storage unit. You don’t find this type of service anymore and I really appreciate the consideration and capacity that she showed towards us, I will absolutely continue to give my business. Thank you.

Love coming to this location up here on the South Hill. The ladies are always respectable and easy to work with. Good prices and awesome promotions throughout the year. Come check them out for your s... Read More

Love coming to this location up here on the South Hill. The ladies are always respectable and easy to work with. Good prices and awesome promotions throughout the year. Come check them out for your storage needs..

We absolutely love the place. Easy access, storage unit is clean and climate controlled which is essential when the temperature is 117 and everything is melting! Staff is friendly and helpful

I needed to find a storage facility to store my vehicle. I called so many places and were no help or not friendly. I called multiple times to southern highlands self storage and they were always so h... Read More

I needed to find a storage facility to store my vehicle. I called so many places and were no help or not friendly. I called multiple times to southern highlands self storage and they were always so helpful. Even were patient when I asked questions about the online form. I would totally recommend them to someone that needs storage.

Travis was a great help dealing with the new management transition. I had not received the prior communication of changes due to prior management’s oversight, however Travis was quick to find resolu... Read More

Travis was a great help dealing with the new management transition. I had not received the prior communication of changes due to prior management’s oversight, however Travis was quick to find resolution regarding the misunderstanding.

I've been a previous customer before here and they were great. Now coming back and having Travis ring me up a new place, giving me the best customer satisfaction I could ever ask for. Travis was great... Read More

I've been a previous customer before here and they were great. Now coming back and having Travis ring me up a new place, giving me the best customer satisfaction I could ever ask for. Travis was great and knew how to keep the consumer happy.

I had made reservation on a unit but unfortunately I was packing and never made it to the office. I was happy to find that when I did get there a few days after the reservation date, the unit was stil... Read More

I had made reservation on a unit but unfortunately I was packing and never made it to the office. I was happy to find that when I did get there a few days after the reservation date, the unit was still available and was able to rent it with no problem. The unit I got was easy to find and I like the way you can only use the facility till 7pm so that no one is in the facility at all hours of the night. Julie was sure nice and friendly and explained everything so I wasn't confused about what I was signing and the contract I was getting into.

Update: Emily in the front office addressed and fixed all of my concerns! Thank you so much for your assistance and guidance! Getting setup online was quick and easy. The storage is a pretty decent p... Read More

Update: Emily in the front office addressed and fixed all of my concerns! Thank you so much for your assistance and guidance! Getting setup online was quick and easy. The storage is a pretty decent price with the online discount. Unfortunately, eveyrtime it rains or snows our property gets more and more damaged due to the unit flooding. Luckily we purchased the insurance coverage for an extra 29 a month, but that doesn't replace antiques or family memorabilia. I really wanted to leave a good review, because most of the staff was friendly and it's in a decent location... but when I went in to discuss this with the person in the office, they basically told me to call the coverage number or ask someone else.

This place is great, the rental process was simple and easy. The associates were very helpful and friendly. I recommend it. ?

Emily was great, even while she was training! Had everything set, even switched me to an outdoor unit. Got me right in, had all the answers to every question I had. Great place to rent, and they have ... Read More

Emily was great, even while she was training! Had everything set, even switched me to an outdoor unit. Got me right in, had all the answers to every question I had. Great place to rent, and they have some available storage parking spaces! Thanks for a great move-in!

Clean facility. On-site customer service is good and easy to work with. They communicate well and keep me informed. The new phone app is so convenient . You can pay your bill and control the electric ... Read More

Clean facility. On-site customer service is good and easy to work with. They communicate well and keep me informed. The new phone app is so convenient . You can pay your bill and control the electric gate. I gave four stars because the prices are ridiculous but it's the same with all storage facilities.

I love this storage facility. I’ve used them twice. I’ve been with them over a year. The office staff is great.