Reviews

I appreciate the clean conditions of the business and the friendly staff. I have had help in putting items in my unit and the comments I hear from the help is the same: This is a nice storage place. I... Read More

I appreciate the clean conditions of the business and the friendly staff. I have had help in putting items in my unit and the comments I hear from the help is the same: This is a nice storage place. It’s very clean and no bugs, spiders or other insects.

We just signed up and based on our experience with their staff would give five stars. Angela was very helpful and easy to work with when we arrived to sign our agreement.

I've have had terrific experiences with A Better Storage Solution! Very affordable units. Courteous and Professional customer service. Highly recommend!

Easy access, quiet grounds/ not a lot of traffic, no issues.

If you’re looking for the best, most quiet, easy to sign up, friendly place in Reno to store your things, this right here is it. Not to mention you won’t find anywhere cheaper in town. The prices ... Read More

If you’re looking for the best, most quiet, easy to sign up, friendly place in Reno to store your things, this right here is it. Not to mention you won’t find anywhere cheaper in town. The prices are perfect and I’m so thankful to store my stuff at this facility. They have tons of security cameras and even have parking to store your boat or RV. Amber at the front desk is absolutely amazing and such a lovely friendly person to work with. She will walk you straight to your unit is incredibly informative. One of the workers on site even helped me unload some of the things big items out of my truck. So thankful for this place! Five stars! Wish I could’ve given 10!

Amber is amazing to work with!!! She was so professional and kind. She gave me an amazing rate for rv storage!

About Space was an excellent storage solution while I was between three cities. I had a unit here for a few months while my mom had plumbing work done at her home. Once the work was complete, I remove... Read More

About Space was an excellent storage solution while I was between three cities. I had a unit here for a few months while my mom had plumbing work done at her home. Once the work was complete, I removed items from storage to transfer back into the house, two days before month end on the lease, with a month paid ahead. I understood their 10 day vacation policy, so I was only expecting a partial refund; both the area manager & regional manager assured me I would receive a full refund on the month paid ahead, upon move-out. Accessible facility, nice staff, consider them for your future storage needs.

The employees were very helpful and I have found access and facilities exemplary.

This review is just for the first day and customer service. There are some things I wanted in a storage unit that this place doesn't have, but they make up for it with a wonderful and caring staff an... Read More

This review is just for the first day and customer service. There are some things I wanted in a storage unit that this place doesn't have, but they make up for it with a wonderful and caring staff and their surveillance system. Having just had a huge storage unit in the area elsewhere, completely demolished and mostly stolen I needed a place to move whatever was left, to someplace I could trust. Shelli answered all of my questions, some to my disappointment but most to reassurance. I'm not from the area, but had planned on moving nearby, but it never happened. So most of my stuff was in Stockton. Signing up was easy and fun, and I appreciated the compassion Shelli had. And the deals are pretty good, which is why I chose this one.

They have good customer service I've been with the storage for several years now. I would recommend anyone who's looking for a good place to store their goods. It's pretty safe here for the most part.

So far my experience with advanced has been a pleasant one. Staff is professional and extremely helpful as well as courteous. Facility is very secure. And they are by far the least expensive.

Been very pleased with the service I’ve been receiving the staff are very helpful and the pricing is the best I’ve seen Mary was very nice and welcoming whenever I go to my storage

I like it

Responsible staff, secured facilities, great service?

Pretty laid back staff, clean facilities, but really sucks they close the gate at 8:00pm.

Very nice space! awesome and sealed nicely! plus 2,000 and up coverage for cheap!

Overall a nice storage company. It was a little complicated working with the call center, which covers the phone lines and does not link directly to the property mgr Alanna. Sadly, the prices/discount... Read More

Overall a nice storage company. It was a little complicated working with the call center, which covers the phone lines and does not link directly to the property mgr Alanna. Sadly, the prices/discounts from the website don't include the monthly more than $20 insurance fee, which I found out about once I was signing up for my unit, so it definitely costs a lot more than storage used to be the last time I needed it. However, as others mention, there's great customer service from Alanna and the facility is clean and in an attractive spot right off the 80 in Sparks.

My husband and I just bought a new camper ( first time buyers)We were told to check this place out. So we did, and the lady at the front desk, Alanna, absolutely best customer service ever. She was so... Read More

My husband and I just bought a new camper ( first time buyers)We were told to check this place out. So we did, and the lady at the front desk, Alanna, absolutely best customer service ever. She was so sweet and helpful, we explained the dimensions to our camper, and she recommended a few spots that would be easy to accommodate our needs. What a gem ? ?? Thank you Alanna for wonderful experience ?? and the ease of mind. See you soon.

Two boxes were dropped off this morning and placed exactly where I wanted them! Awesome guys, very professional, great drivers.

Gaurdian was very helpful and a very friendly staff. They helped me to get a storage unit that is much mor resinable i. Price compaired to others in the area. Merry Christmas and a Prosperious New Yea... Read More

Gaurdian was very helpful and a very friendly staff. They helped me to get a storage unit that is much mor resinable i. Price compaired to others in the area. Merry Christmas and a Prosperious New Year to the entire staff

Great customer service even though it's not on site.

VERY nice facility. Customer service is on point! I have three units and I am very satisfied!

We have used this location for RV storage since December 2020 where we stored our first travel travel when moving to Mesquite. The trailer has since been sold and the new owner has maintained our stor... Read More

We have used this location for RV storage since December 2020 where we stored our first travel travel when moving to Mesquite. The trailer has since been sold and the new owner has maintained our storage space at this location. When we purchased our new RV, we were fortunate to obtain a space at this same location. We have been pleased with the pricing and customer service we have received. Recently new owners have taken over the property and so far our experience with the new staff has been very favorable. We look forward to the continued value and service from the new owners. We have other friends who use this facility and would recommended it to anyone considering it.

Boy, do we miss Bryan & Lisa! Thank you for your SMILE! RIP. The new staff are so wonderful! Very professional, making sure the transition is a painless one. The new Owner/Staff revamped the payment ... Read More

Boy, do we miss Bryan & Lisa! Thank you for your SMILE! RIP. The new staff are so wonderful! Very professional, making sure the transition is a painless one. The new Owner/Staff revamped the payment process, so simple. Thank you for your time & efforts on helping me through this event. Cathy H. WA

They r awesome . They r friendly, clean and quite, I'm proud to say I trust my belongings there

Reasonable rates nice people

It's the best storage around. Clean, reasonably priced and super convenient. There are times that I don't get off of work until 7pm, of all the other storage facilities close at that time, but the Old... Read More

It's the best storage around. Clean, reasonably priced and super convenient. There are times that I don't get off of work until 7pm, of all the other storage facilities close at that time, but the Old Barn stays open until 11pm, I LOVE THAT!

We love old barn storage. Conveniently located, very clean & professional. Great hours for in and out. Security is great! Friendly staff.

Amazing staff !!! I recently downsized my unit, not needing such a large unit. The process was flawless. They were both beyond helpful, professional and very nice. Rusty was so helpful and patient whe... Read More

Amazing staff !!! I recently downsized my unit, not needing such a large unit. The process was flawless. They were both beyond helpful, professional and very nice. Rusty was so helpful and patient when I called to get specific details !!! Both were Amazing !!!

Really nice and welcoming. Kier was respectful and knowledgeable. Would recommend based on customer service alone.

Quick on-line process to rent a space. Quick stop at the front office to say "hi" and be shown my clean space. Bamm! Already moving stuff into the 5x10 unit. Could not have been easier. Love the ... Read More

Quick on-line process to rent a space. Quick stop at the front office to say "hi" and be shown my clean space. Bamm! Already moving stuff into the 5x10 unit. Could not have been easier. Love the gate code access both in and out of the facility.

I’ve never had to rent a storage unit in my life. My sister has rented from Placerville Self Storage in the past and highly recommended them to me. I looked them up online and thought that the gene... Read More

I’ve never had to rent a storage unit in my life. My sister has rented from Placerville Self Storage in the past and highly recommended them to me. I looked them up online and thought that the generosity of first three months half off was enticing. Set up an appointment with Michelle for a look at a 5x10. Three days ago my sister and I took the tour with Michelle and looked at 5 x 10 unit. Michelle had that one on reserve for me. My sister felt 5x10 too small for my needs and I agreed. We asked about the next size up, 15 x 10. Michelle quickly checked and said the unit right across from the one we were looking at and the last of that size, 15x10 was available. We signed up for that one and Michelle was: direct and simplified the steps regarding the storage unit, informative, calming and pleasant to deal with. I would highly recommend this place for your storage needs. The place is secure and the price is reasonable. The biggest plus? Is the front office personnel, Michelle and Jen. Thx Ladies!

I recently rented a unit at Shield Storage . I put a hold on it online and went in to do the paper work. The ladies in the office were very nice, friendly and helpful. They made renting a unit so easy... Read More

I recently rented a unit at Shield Storage . I put a hold on it online and went in to do the paper work. The ladies in the office were very nice, friendly and helpful. They made renting a unit so easy. I would definitely recommend this facility to anyone.

My experience thus far has been nothing short of AWESOME pertaining to the customer service especially. Sunday has taken extra time to help me several times. Everyone at Shield Storage has been incre... Read More

My experience thus far has been nothing short of AWESOME pertaining to the customer service especially. Sunday has taken extra time to help me several times. Everyone at Shield Storage has been incredibly helpful, kind, and professional. Thank you, Shield Storage!!

Lynn was very helpful and thorough in her explanation. She was also professional and courteous. Facility very clean and safe

Very friendly and helpful staff, in person and over the phone. Thank you.

This place is a very convenient location for me, and the staff is really great too. They are cheerful and ready to assist in any way. Its located right off the NM528 in Bernalillo, NM. The prices a... Read More

This place is a very convenient location for me, and the staff is really great too. They are cheerful and ready to assist in any way. Its located right off the NM528 in Bernalillo, NM. The prices are very good too. Thanks for all the help guys...

Chantell was so helpful and sweet while setting me up as a new tenant. So far my experience was a good one!

I highly recommend shield storage in Sonora. Gina is always friendly and willing to answer any questions. It’s such a secure and great place to store our belongings. Easy payment options and never a... Read More

I highly recommend shield storage in Sonora. Gina is always friendly and willing to answer any questions. It’s such a secure and great place to store our belongings. Easy payment options and never any issues.

Shield made it very easy to rent a unit. I did it online in the course of about half an hour on a Sunday and could have arranged to move in that day, but instead chose the following day. Khriss cont... Read More

Shield made it very easy to rent a unit. I did it online in the course of about half an hour on a Sunday and could have arranged to move in that day, but instead chose the following day. Khriss contacted me Monday morning with a welcoming phone call and email. We met at the facility on Camage Avenue a half hour later and got the final paperwork taken care of in about 10 minutes time and she walked me through the rules and access instructions and we inspected the unit together. It was a very pleasant experience.

Great staff, super friendly. Fast easy service. Thank you!

Nice, clean, quiet, spacious storages with 24 onsite management/security. I Highly recommend Shield Storage for all of your storage needs. Lots of space rentals for vehicles , boats, etc too. But coul... Read More

Nice, clean, quiet, spacious storages with 24 onsite management/security. I Highly recommend Shield Storage for all of your storage needs. Lots of space rentals for vehicles , boats, etc too. But could use some more lighting it's pretty dark at night.

Made a big difference in my life. I had recently lost my husband to cancer and to encounter such kindness was Awesomely awesome. Everything was smooth and clean and the vibe refreshing. I will definit... Read More

Made a big difference in my life. I had recently lost my husband to cancer and to encounter such kindness was Awesomely awesome. Everything was smooth and clean and the vibe refreshing. I will definitely recommend and refer this great business to All. Keep up the great work and Thanks again!!

This was our first time at a storage unit and both of the front desk gals were extremely helpful and kind! They have amazing deals + we loved how easy it is to access the units and the climate control... Read More

This was our first time at a storage unit and both of the front desk gals were extremely helpful and kind! They have amazing deals + we loved how easy it is to access the units and the climate control— as well as the extra security!

I must say I am very pleased so far with Shield Storage. Being able to fill out the paperwork and get it all squared away online was such a blessing. Then going in and dealing with Damian was wonder... Read More

I must say I am very pleased so far with Shield Storage. Being able to fill out the paperwork and get it all squared away online was such a blessing. Then going in and dealing with Damian was wonderful. He greeted me with a smile and explained everything well and just a real pleasure to deal with. I definitely made the right choice going with Shield.

We came in to rent a U-haul van. Had a great experience, Damian has excellent customer service skills, he was very accommodating and made us feel at home. The process was hassle free. We highly recom... Read More

We came in to rent a U-haul van. Had a great experience, Damian has excellent customer service skills, he was very accommodating and made us feel at home. The process was hassle free. We highly recommend Shield Storage if you need to rent a U-haul !!

I've had my things in storage here for several years. I was moving my things to another place closer to my home. When I went to get my things out of Shield Storage it was full of dirt. Not dust, dirt.... Read More

I've had my things in storage here for several years. I was moving my things to another place closer to my home. When I went to get my things out of Shield Storage it was full of dirt. Not dust, dirt. See photos. They said this was normal because my stuff has been undisturbed for several years. I have asthma. It wasn't good for me to be in there. Thankfully a man was nearby with a blower. I had to sit in my truck as he blew it out and I waited for the dust to settle and the gas fumes to dissipate. The people here are nice and helpful. I've never had an issue except for the dirt encounter. The pricing was comparable to other places.

Joseph is awesome and he is really nice and helpful and is considerate to the needs of his clients. THANK YOU JOESPH THANKS AGAIN CASSI BOE

I rented from Shield 2 years ago, it was an awesome experience, they treated me so well, I’m using them again. Chantel and Kat are absolutely amazing. The place is clean and no bugs…

Not only are they nice and friendly but they are helpful too. The lady who manages this facility is a very helpful friendly person. Who explained everything to me that I needed to know. She's on top o... Read More

Not only are they nice and friendly but they are helpful too. The lady who manages this facility is a very helpful friendly person. Who explained everything to me that I needed to know. She's on top of her job and always willing to help out in any way she can .. so for that I am very thankful

I went here to pick up a U-Haul trailer. The individual behind the desk was fantastic. They were so super helpful, friendly and made sure (in a good way) that I understood the agreement, had the right... Read More

I went here to pick up a U-Haul trailer. The individual behind the desk was fantastic. They were so super helpful, friendly and made sure (in a good way) that I understood the agreement, had the right equipment, and knew what I was doing. They then helped hook up the trailer and I was on my way.

It's a nice clean and safe Storage. Staff is pretty friendly. I do not like that the gate codes have not worked the entire month I've had it tho. I have Very limited time to access it not only because... Read More

It's a nice clean and safe Storage. Staff is pretty friendly. I do not like that the gate codes have not worked the entire month I've had it tho. I have Very limited time to access it not only because of the hours but I don't have a vehicle. And for 2 hours of every day they have meetings in the afternoon which cuts my access even more due to not having a gate code. The special price for the first 2 months is great tho. Overall decent experience, even better if they fix the gate?

Positive experience… Carlos was super helpful, pleasant and efficient. The entire process was clear and concise. Highly recommend.

The management and the staff were so helpful thank you so much. I was nervous about getting my own storage until I found this place. Friendly as well as understanding which is always a bonus in the wo... Read More

The management and the staff were so helpful thank you so much. I was nervous about getting my own storage until I found this place. Friendly as well as understanding which is always a bonus in the world today in such a weird crazy place. Will be recommending to others thank you

I loved that it was climate controlled and the hours were perfect. And me and my neighbor the Unit across from me we became good friends. So my experience with Shield Storage wonderful.

The storage facility was well maintained and clean. The person who did our paperwork was very personable and professional. I would recommend Shield Storage to anyone looking for a place to store thei... Read More

The storage facility was well maintained and clean. The person who did our paperwork was very personable and professional. I would recommend Shield Storage to anyone looking for a place to store their items.

Great location, Great unit, good value

Overall good, experience. A mishap with the gate one time, I emailed them and the team was responsive and did what they could at the time. later in the day, the gate was fixed and I was able to resume... Read More

Overall good, experience. A mishap with the gate one time, I emailed them and the team was responsive and did what they could at the time. later in the day, the gate was fixed and I was able to resume moving my stuff in. All go for my needs and expectations

Never had any problems with them . Payments are easy and they are super welcoming

I really like Sheild Storage. I have a unit in Nevada. The office crew is always cheery and helpful when I call. The unit I rented was clean and had no holes or damage to the walls. The sliding door ... Read More

I really like Sheild Storage. I have a unit in Nevada. The office crew is always cheery and helpful when I call. The unit I rented was clean and had no holes or damage to the walls. The sliding door is a normal door but easy to open. I have 24 hour access when needed. Sheild storage has good security measures but not to the point of being burdensome. I got a great monthly deal.

Billy was awesome! We came in earlier today to rent a unit and he was just great the whole time. Excellent customer service with a smile and friendly attitude the whole time. We joked a little bit abo... Read More

Billy was awesome! We came in earlier today to rent a unit and he was just great the whole time. Excellent customer service with a smile and friendly attitude the whole time. We joked a little bit about how many skills he has and yes.. he got skills! The property was super clean and well maintained. Helped us set up the APP to get in and out and overall a very easy and pleasant experience. I’ll recommend that anybody who is interested in renting a unit to go by and visit Billy. He’ll set you up!

The person at the counter was very professional and helpful processing the account. Surroundings are very clean. Love the gate app for easy entry and exit.

staff was really nice and friendly. the site was very clean. if u get a change, visit the colony of town cryers called gophers across the street and go-for some amazing pictures of daisies

Staff is awesome... Rates are more than reasonable thank you...

Called Shield Storage on Empire ahead of time to reserve a place and the property manager, Natalie, had the spot all set and the paperwork ready to execute. Natalie has always been friendly and helpfu... Read More

Called Shield Storage on Empire ahead of time to reserve a place and the property manager, Natalie, had the spot all set and the paperwork ready to execute. Natalie has always been friendly and helpful. I also enjoyed working with Michael again after getting to know him over the last couple summers. Only suggestion would be to repaint the parking slots to better see the boundaries of each parking spot.

Facility is clean, well-maintained and secure. A++ But, the real star is on site-manager Natalie. She is incredibly knowledgeable, professional and a pleasure to deal with.

Process was pretty easy. Customer service was great. Easy to talk to and work with.

Very easy to work with. Can make payments by phone. No problems at all.

Excellent customer service, very kind lady at the front desk. Very clear and thorough details of the monthly contract when signing up to rent a unit. Small lollipops at the front desk, lady was kind e... Read More

Excellent customer service, very kind lady at the front desk. Very clear and thorough details of the monthly contract when signing up to rent a unit. Small lollipops at the front desk, lady was kind enough to search through her personal bag of lollipops to give me and my friend each a butterscotch flavored lollipop.. awesome service, looking forward to storing my belongings over here.

Bomb deals when you initially store with them. Easy to access storage. Located in a nicer area so I’ve never had any issues with my unit. The employees are pretty easy to get ahold of as well as acc... Read More

Bomb deals when you initially store with them. Easy to access storage. Located in a nicer area so I’ve never had any issues with my unit. The employees are pretty easy to get ahold of as well as accommodate needs. Overall no complaints coming from this way

Great customer service. The staff member was sweet

Southern Highlands Self Storage has been the best, most efficient storage unit I have ever rented. From reserving online to the immediate response of the incredibly helpful staff, booking was seamless... Read More

Southern Highlands Self Storage has been the best, most efficient storage unit I have ever rented. From reserving online to the immediate response of the incredibly helpful staff, booking was seamless! When I went in to do the paperwork and see the unit, Christina could not have been friendlier or easier to work with. It took minutes to get everything done and she personally walked me to the unit. The entire property is clean, secure and easy to use! Thank you!!!

The Place is amazing. Units are new, surrounding is clean and free of debris of any kind. Shout out to Travis for helping and walking through the process and showing me around Easy and convenient, 10... Read More

The Place is amazing. Units are new, surrounding is clean and free of debris of any kind. Shout out to Travis for helping and walking through the process and showing me around Easy and convenient, 100% recommended!

I wasn’t sure if I wanted a storage unit. I had a lot of questions and I have 2 daughters who want to also get storage. The manager was very nice and I felt bad because I was asking so much but he t... Read More

I wasn’t sure if I wanted a storage unit. I had a lot of questions and I have 2 daughters who want to also get storage. The manager was very nice and I felt bad because I was asking so much but he told me it’s no problem. He answered everything so good and was very polite and friendly. I’m glad I came here and I got my storage. The property is so nice and clean. I almost went to the one nearby but not now. I will send my daughters here and my friends. Also I was wondering about auctions and the manager Travis helped me to make an account and showed me how to use the site. I thank you Mr.Travis. Best customer service ever!!

We are from Brazil and we were very well served by Julie, she made our choice very easy, I recommend their service ??

Great storage place and good price deals! Julie was great and assisted us with care and patience during the entire process.

Emily was great, even while she was training! Had everything set, even switched me to an outdoor unit. Got me right in, had all the answers to every question I had. Great place to rent, and they have ... Read More

Emily was great, even while she was training! Had everything set, even switched me to an outdoor unit. Got me right in, had all the answers to every question I had. Great place to rent, and they have some available storage parking spaces! Thanks for a great move-in!

Really easy process, friendly staff. Have had my belongings in storage a few months now and no issues. Making payments is easy online.

I had an awesome experience with Eli! He was available to help with all my needs of renting a unit. His knowledge and personality was a big plus ? Access to my unit is very easy, especially using the ... Read More

I had an awesome experience with Eli! He was available to help with all my needs of renting a unit. His knowledge and personality was a big plus ? Access to my unit is very easy, especially using the app to open the gate! 100% a plus! ?

Eli and the rest of the staff at Yuba City 99 Self Storage are always helpful and professional. The customer service is excellent and prompt. I feel safe knowing that my personal belongings are in the... Read More

Eli and the rest of the staff at Yuba City 99 Self Storage are always helpful and professional. The customer service is excellent and prompt. I feel safe knowing that my personal belongings are in the hands of this business and recommend it for the Yuba-Sutter residents for all their storage needs.