Sparks, NV 89434
I had to move everything we own into a storage until I could find affordable housing. When I found Lockwood landing self storage I was not only pleased with their pricing and move in specials but with the LADIES in the office Kelly and Maria who were both so helpful and nice. A pleasurable experience for a hard move. Thank you for everything.
Our family has rented from Lockwood landing for 20+ years. I myself am a tenant of 7 years and I don’t see myself leaving anytime soon! New management is great, professional and friendly! They always keep up on the place, I never see trash or litter around which is nice! Safe, secure & great location!
Sparks, NV 89436
I can't give enough gratitude to Alana for her incredible customer service. My husband and I recently moved to the area and found ourselves in a time crunch for finding a storage facility for our trailer. When I spoke to Alana she instantly made me feel at ease. She took the time to listen to our need and answered all of my questions genuinely without making me feel rushed or inadequate. She was honest, personable and seemed to really care. I happened to call on a very busy day so she kindly told me she would call me back. When she called me back and we got to talking again, I knew we had chosen the right place. She gave me great confidence that we could trust the company. Not only did Alana call me back promptly, but she was very thorough with all that we needed to know. We have been impressed with her excellent communication by phone and email. She has exceeded our expectations and has truly gone above and beyond with us. Thank you again Alana!
I went into this facility to get a unit last minute. They did not have what I needed at the time but they were very sympathetic to my situation. They called around to the other locations associated with them to try and help me find what I needed at a price that I could afford. While I was not able to get in I was beyond happy with the service they provided me. They were so caring and understanding and their professionalism was top notch. The property manager did everything she could to help me and I will forever be grateful. If I am ever in need of a storage facility again this will be my first stop.
Sparks, NV 89434
I have been a tenant for over 25 years. I have worked with many managers some good and some not so good. Currently the manager, Emily, who is also the district manager, is outstanding. She is very personal, honest, fair and a pleasure to work with. She is courteous and very prompt in responding to issues. One of the best ones I have had the opportunity to deal with.
After the poor management for many months at this facility, there finally a great management team headed by Emily. She's quick to answer questions, quick to get back to you and WILL ANSWER THE PHONE! Thank you to the shield storage team for making this a great place to store my valuables.