Sparks, NV 89434
I had to move everything we own into a storage until I could find affordable housing. When I found Lockwood landing self storage I was not only pleased with their pricing and move in specials but with the LADIES in the office Kelly and Maria who were both so helpful and nice. A pleasurable experience for a hard move. Thank you for everything.
Our family has rented from Lockwood landing for 20+ years. I myself am a tenant of 7 years and I don’t see myself leaving anytime soon! New management is great, professional and friendly! They always keep up on the place, I never see trash or litter around which is nice! Safe, secure & great location!
Las Vegas, NV 89129
Such an easy and helpful experience!First time using a storage facility and the bar was set high. I showed up early to my appointment to move in and Kat was quick to accommodate. Had a tech glitch and she teamed up with Pam to make sure i was supported .Appreciate the great communication! Glad to have stumbled upon this facility and the increasing helpful tam. Thanks for making my moving experience less stressful.
I was looking for an affordable and clean storage unit. Went to a few different storage units and the last place I stopped at was StorageBoxx. Glad I did! They had great internet specials, the place was immaculate and close to home. But what really sold me on them was the awesome property manager Kat Deaton! She was super friendly and very patient with showing me different options and helping me decide on the best unit for my needs. If you're looking for a place to store your belongings... I highly recommend this place and you can't beat the customer service!
Sun Valley, NV 89433
I have had the best storage experience. Each employee was fantastic! Clean and safe. Someone is on site every day! Easy move in and out. Good prices as well.
I have been to this storage unit before in the past and now a returning customer. The prices r fair and cheaper then anywhere else. The service is great and great people working here. Good place to go to when need to pack up and rush out.
Sparks, NV 89436
I can't give enough gratitude to Alana for her incredible customer service. My husband and I recently moved to the area and found ourselves in a time crunch for finding a storage facility for our trailer. When I spoke to Alana she instantly made me feel at ease. She took the time to listen to our need and answered all of my questions genuinely without making me feel rushed or inadequate. She was honest, personable and seemed to really care. I happened to call on a very busy day so she kindly told me she would call me back. When she called me back and we got to talking again, I knew we had chosen the right place. She gave me great confidence that we could trust the company. Not only did Alana call me back promptly, but she was very thorough with all that we needed to know. We have been impressed with her excellent communication by phone and email. She has exceeded our expectations and has truly gone above and beyond with us. Thank you again Alana!
I went into this facility to get a unit last minute. They did not have what I needed at the time but they were very sympathetic to my situation. They called around to the other locations associated with them to try and help me find what I needed at a price that I could afford. While I was not able to get in I was beyond happy with the service they provided me. They were so caring and understanding and their professionalism was top notch. The property manager did everything she could to help me and I will forever be grateful. If I am ever in need of a storage facility again this will be my first stop.
Sparks, NV 89434
I have been a tenant for over 25 years. I have worked with many managers some good and some not so good. Currently the manager, Emily, who is also the district manager, is outstanding. She is very personal, honest, fair and a pleasure to work with. She is courteous and very prompt in responding to issues. One of the best ones I have had the opportunity to deal with.
After the poor management for many months at this facility, there finally a great management team headed by Emily. She's quick to answer questions, quick to get back to you and WILL ANSWER THE PHONE! Thank you to the shield storage team for making this a great place to store my valuables.
Las Vegas, NV 89141
Just got my storage I’m so happy I got the best deal and best representative CAT was so great with helping me
They have nice storage units, got charged 2x protection plan fee even though I had insurance, but after 2 months I received a refund. I would come back.
North Las Vegas, NV 89031
Very professional, when I was in a risk and didn't put my lock on my unit properly, they called to let me know. Very grateful for the staff at shield! Thank you
Cat was awesome. She was professional, understanding, and patient. She also gave me a heck of a deal and was very caring. I recommemd this storage.
Las Vegas, NV 89130
This is the only location that I will rent a storage unit from in Las Vegas. The staff is ALWAYS friendly and accommodating. The units are clean and competitively priced. The access hours are generous. The only caveat is that KAT needs to be there full time. She is the standard that all others should be measured by.
What a superlative team you have in John and Kat at Shield Storage at North Jones. Their telephone and in person service is exceptional and refreshing as is their folliw thru. Excellent job in hiring these two people.
North Las Vegas, NV 89032
Can not recommend this place based on the lousy and poor customer service. The staff does not know what they're talking about, no response from the managers when emailing them, and unreliable. Better off going to a business that prides themselves on quality service.
Kat helped me with my gate code an was super friendly an helpful.