OUR SELF STORAGE LOCATIONS

Friendly people and very courteous. Very clean grounds. Easy access. All around has been great experience for my choice in storage. Thanks Sheild Storage!

I had an excellent experience checking in at your Mead storage facility. Jessie's customer service was fantastic! I will definitely recommend you to anyone I hear needing your services.

When we moved to Rio Rancho NM we needed a storage unit,. Started looking up on the web and came across Storage Shield. I contacted them and was able to get a unit immediately. The staff were excellent, pricing for the unit is very affordable and is near where we live. Overall I would recommend Storage Shield to our friends and family. Thank you Storage Shield making it an easy for us.

20 YEARS IF MEMORIES GONE!!!!!!!!!!!!Update******THEY AUCTIONED IT OFF!!!!! 10 years a customer!!!! My demon ex husband CUT OFF MY PHONE but I had an email !!! I’ve been asking about this unit for 3 months!! SHIELD STORAGE IS A CORPORATE MESS!! Not looking to protect your things not in it because they believe you need a safe place to store your precious items! They are in it for the money and if you don’t have the money they sell it and will get somebody in that does have the money !!! Funny thing was I HAD THE MONEY!!! My precious memories gone!!!!! DO NOT RENT FROM THESE PEOPLE!! They will AUCTION OFF YOUR STUFF!! For over 10 years I’ve had a unit at 528 Armor Storage. One might even say a personal relationship as I was very friendly with the older woman who would call and remind me my payment was due. For these past years I have paid the bill on time was never late. But recently I suffered a divorce and the storage company allowed my ex-husband to move all our things and no one told me. Now my ex-husband tells me he did not move the storage unit. I have been trying to communicate with the folks in the office at 528 Armor Storage in Bernalillo for several months to no avail. I’m about to take legal action. Whoever the new owners are at 528 armor storage they are awful! I mean they won’t even talk to me and there’s no legal reason why they shouldn’t! Do not trust them with your belongings. I have no idea where my precious treasures are and they won’t tell me!! I cannot believe this! Still no access to my unit! Ex Husband claims he didn’t move unit! Where are my things????!! No one has paid on unit! Have they auctioned off my stuff! Do not do business with these people! Shield storage is not 528 storage anymore! They took my stuff!

I have rented many storage spaces and most were very impersonal--in fact, often times I felt like I was bothering management even trying to rent space at their facility. My experience with Shield and especially Zaiere was such a wonderful surprise. The young man helped me determine the size space I needed, he gave pricing, and he was very professional. He had a calm demeanor which was refreshing. The space I rented was clean and well-kept. I had just lost my husband and I was still grieving, but this young man was kind, and considerate and the process was easy, clear and accurate. I would recommend this to anyone looking for a clean and safe place to store their belongings

Seems safe- Never had a problem with theft. If you want to talk with someone call and they come over in 20-30 minutes. They raised the rent after 7 months. They charged me the admin fee twice, and charged me a months rent for the first week (because I didn't move in on the first of the month?) We chose it for the location and they took reservations over the internet. Security could be easily improved.

4.9 out of 5 stars so effectively 5 stars. Place is clean and storage is nice and cool inside. .1 stars off because the sensor for when you first enter (when lights are off) seems to be pretty far into the hallway. We had to walk a bit of a ways off (the door had since closed) before the lights turned on. So yeah, we were in darkness for a good few seconds lol.

A very easy rental for the size I needed. Office very nice. Would recommend this storage unit

I have few problems with this place housing my items, however, if there is an issue that arrises on their end don't expect them to correct it if it has anything to do with refunds. It won't happen. They have not properly updated my payment method twice now. Both times I was hit with a late fee, this fee, that fee and another fee because the old payment method declined. Duh. But they refused to refund all those fees when it was an issue on their end and the managers even voiced it was their fault. Managers can't authorize refunds, owners could care less. They have a number of fees they smack you with, watch out! If you like your monthly rent charges to go up every 6 months...by A LOT...this is just the place for you! And before you respond with excuses regarding cost increases, they haven't doubled but my charges have. It's greed. Pure greed. Get fed, but why do you need to get fat? It's a storage unit for goodness sake, the overhead is EXTREMELY low to operate. You bumped mine up what, $30 or $40 a month just this last time? How many units do you have? Prices didn't go up that much. Don't passify us with garbage excuses, especially ones that don't equal out. If you need to get into your unit when snow flies, bring a shovel. They plow but leave big berms in front of the doors. Every time I've been their in the winter and it's snowed, there is snow until it melts. I've needed to get into my unit on a few occasions and couldn't because of it. As far as keeping my belongings safe, dry and the condition of the units themselves, it does the job great! My door is a [expletive] to latch, but after a number of tries it will do it with a few expletives to spare and about 5 minutes of my time. The staff changes frequently, but they are all generally nice people.

If you need an enclosed storage unit or uncovered RV/Boat/Vehicle parking A Better Storage Solution is a great option. The staff are friendly, knowledgeable and courteous. They're even a Penske Truck Rental location. I'm glad I gave them a try and am sure you will be too.

Great Customer Service. We appreciate all your help setting up and giving a great experience to start. Dominic was a great help. Thank you. Rikki-Sparks, NV

Excellent service with a thorough explanation of the ins and outs of the location. We felt well taken care of!

I'd give 5 star rating, but I never give 5 star to anyone, but Kat has made a definite impression on us! I worked in the business for years, and to be honest, shes top notch. I love the proud attitude she has to the company and to her facility. It made me want to come back to the storage business. But as a customer, I feel like this will be the right place for us to be as customers. You can barely find a comfortable home in the city we live in and this was one, I feel is just right. Thanks Kat!!!! Chris and Michelle

I was looking for something in the area and I looked around at multiple places before choosing which storage location I wanted to go with. I choose this facility for multiple reasons, the first is that this facility by far has the best and friendliest management. Kat is very attentive and helpful. Every interaction I have had with her, she has been accommodating and pleasant. The facility is also the cleanest one I have been to in this area. The only negative I can think of is that even though it climate controlled, this facility wasn't the coolest of ones I looked at. But also keep in mind I rented this location this week during an extreme heat wave and the outside temperatures have been 110+ (in September). Even still, I still felt this was the best choice, especially because of how helpful and attentive Kat was in my first interaction with her and the cleanliness of the facility, which is what made me select this specific location. I'm still in my first week of using this location for my storage needs, but so far so good.

Just rented a unit here and met both Khriss and Gina. Both are friendly, helpful, and very nice. The place is very well kept up both the grounds and the units themselves. They have strong security with all of the usual stuff (cameras, gates, etc.) and also a live on property person. The access days/hours are good, prices are reasonable, and things look clean and very well maintained. This is a really easy choice to for storage and I'm glad that I picked them for my needs.

Gina was super helpful, and went above and beyond. I never had a problem with safety and security of my belongings. I would definitely rent here again. Very happy with this facility.

My experience was top notch! Good Customer Service is very hard to find in our current state of affairs! Everyone at this location was very attentive and helpful! I feel very good about storing my belongings at Shield Storage. I would like to also add that Theresia was outstanding and very nice!!! I felt like I have known her my entire life… If you are looking for clean place to store your belongings this is the place!!!

From the time I walked in the door the women in the office took excellent care of me. Definitely brightened up my horrible day with their great customer service. The facility is also one of the cleanest and and nicest storage facilities I have ever use. I would definitely recommend that you use them with your storage needs.

I would highly recommend Shield Storage to anyone I know! It’s a very clean environment and the staff are also great! Tanner and Tammy did a great job making the whole “move in” process quick and easy. Which was nice because I was in a hurry the day I signed up. Tanner got me through all the paperwork and installed my cylinder lock and I was in and out with my key and gate code in less then 30 minutes!!! A++++

When I first moved in everything seamed on the up and up, except for the lady behind the counter never gave me my change from the fifty bucks I gave her to cover $38 remaining on my move in fee. It wasn't a big deal by it self. About a week later there was a rain storm and the "mechanism"seen in the pictures for keeping the door from locking (a piece of card stock taped over the bolt on the door ) had gotten wet and failed. I told the same (short change lady) about the problem and her frustration was very noticable, I didn't understand, why not just use the key for the door to unlock it I said, she replied with I already told you! I need to call the person in charge and get the proper procedure for the pproblem I couldn't believe how rude she was being towards me like I was the cause of the problem this problem had made me late to an appointment and wasn't that big of a deal until she made it a big deal some people just weren't meant to be in customer service.

I've been a customer for over 10 years at least and I must say that this has been a great storage pretty safe the people of the staff are pretty nice people to deal with on the monthly basis very friendly attitude professional I'm glad to be part of this team of people. And if you want a decent storage or decent people with great attitudes you need to contact advanced mini storage they will be more than glad to help you with whatever needs that they can.

When I say from the moment I walked in I felt like a valued customer I hadn’t even officially got a storage. But that feeling made me feel at ease especially during a move. Shelli took away all my worries and doubts about a storage unit . I am recommending this storage facility to anybody who needs one 100 miles and fewer because the customer service Shelli provided me is WELL WORTH IT !!!!

I came in and was immediately greeted by Rhonda. She was extremely helpful and made the whole experience so easy. Everyone in the office was nice. It was clean and welcoming. I really appreciate them.

Rhonda was very helpful and easy going. She took care of all my needs in a timely and professional manner. The Unit was cleaned and very presentable. Easily the best storage facility in North Stockton, Ca. Thanks for all the help

Nice and clean facility. Manager is great. Only 3 stars because they keep raising the rent stating storage spaces are in high demand. Maybe I should vacate so they can fill my high demand space !

Fast and easy online transaction. Friendly managers and even gave me a great deal!

Rented a 5x15 for $67.00 with a 50% discount on the second month, however, as the second month arrives, I am being charged the full price for the unit, which means they don't honor their advertisement. When I first rented before the fire on our property June 2, 2022, I was offered a round lock for $6.50. After the fire I scrambled to take personal belongings to my storage unit and in the process lost the only key I had to the lock. I went into the office and there was another woman there who raised the price of the round lock to $16.50 and stated it would cost me $50 for them to break my own lock. I was not happy as I am on disability and on a fixed income and do not have the extra income to break this lock. By virtue of this review, I am giving notice as they do not adhere to their 50% advertisement for the first full month. It is only the 22nd of the month and they are already charging me for next month. I will have to find another spot, and not eat next month to pay the $50 to retrieve my items in storage. I DO NOT RECOMMEND THIS PLACE. The big lady I spoke with wasn't very nice and I have been unable to get into my storage unit since and paid $67 for the inconvenience of dealing with this company. Totally disappointed.

Needed a 10 X 20 unit FAST. Was coming in on a Saturday from out of state to store a car. Spoke to Ashley on Thursday and she said just come on in on Saturday and Jenn will be there and will take care of me, Jenn was there and fixed me right up, fast and painless. If you need storage this is the place to go!

Literally the worst storage unit I’ve ever had to deal with when I tried to offer business after an auction win by trying to rent a unit for the month the young woman in the office looked at me like I had the audacity to expect her to do her job and didn’t understand someone offering her business, said she couldn’t rent a unit? Not only did she now lose business for the company but she gained someone who will tell anyone who will listen do not EVER use this company, an absolute disgrace

Friendly and helpful staff very accommodating physically showed me all the sizes I was interested in so I could decide. Even was nice enough to make sure it was on the side that didn't get all the afternoon sun. Misty seemed like she really cared. It was a little pricey but so is everywhere.

These new owners have more than doubled the unit price in less than a year. Inflation is expected but these new owners are just greedy. I recently left and will pay the same amount somewhere else. It's about the principal for me. Always had great service from Alana great person and always willing to help you out.

My experience just gets better with this company... Alanna, ascertained that I need to relocate my original 2 units closer to the front of the property so the North American Van line truck (70') could enter the property safely and easily to unload my delivery... What a professional... great company... great person... Highly recommend this location... great property and clean units...

They helped me get a storage unit for when I moved out of the dorms. It’s a good area and close enough to campus! The lady who helped me was hilarious and so nice! Will use them again!

Very easy process. From sign up to move in day. User friendly and friendly staff. I also made some last minute changes and they were very accommodating. Would recommend!

I’m very happy with my furniture stored here. It’s clean, it’s big and roomy along with easy access . Gina and Kris have always been friendly and courteous. I definitely recommend this place. M. Brantley La Grange Ca.

Khriss is fantastic! She was very responsive and helpful. The team at Shield is top drawer! I’m so glad I chose them for my storage needs.

Southern Highlands Self Storage has been the best, most efficient storage unit I have ever rented. From reserving online to the immediate response of the incredibly helpful staff, booking was seamless! When I went in to do the paperwork and see the unit, Christina could not have been friendlier or easier to work with. It took minutes to get everything done and she personally walked me to the unit. The entire property is clean, secure and easy to use! Thank you!!!

Clean and well maintained, very friendly and helpful staff and of course in fantanstic safe Southern Highlands neighborhood. Prices comparable to nearby faciliites. Prices may seem higher than average, but it is because of its location. There are no bums or homeless anywhere in sight. You have to go to the older part of town for cheaper storage units. Note you can get locked in after 11PM, so watch the time. Otherwise you have to call the police to get out. My old storage facility had exit gates that open any time once you are on the inside. But I guess it makes it more secure to not do that.

After years of seeing the Old Barn's super creative displays and inviting appearance from the highway, we developed a storage need and took the plunge. Wow were we completely impressed that we did! From the easy on-line reservation we made to our initial visit and check-in with property manager Casey, Old Barn has made our storage dilemma so much more manageable, and actually something to look forward to. We were greeted by Casey who got us squared away quickly, answered all our questions and immediately, we knew we had made the right decision. Our 10 x 20 foot storage space is clean, easy to access with our vehicle, and we feel very safe and secure storing our belongings at Old Barn pending our "next move" in life. Huge thanks to Casey and the team at Old Barn Self Storage for checking a gigantic box on our to-do list. We look forward to our time together.

Blake and Casey are always so pleasant and helpful - I feel my belongings are safe and protected well. This is the cleanest and most convenient and well-run storage facility I've ever seen. It's a great place and I highly recommend it!

Getting my 2 storages spaces at About Space was a quick and completely painless experience, thanks to the cheerful and helpful on-site manager. Thanks, Stan, for driving me around in 100 degree heat to look at the available units, talking to my insurance agent on the phone, answering all my questions, showing me how to operate my locks and skipping your lunch break to get me in and out in record speed. Much appreciated!

My brother and I reserved and purchased a unit that went very smooth. Devon was wonderful and kind and was very helpful with all the questions we had. Very easy to communicate and it went perfect. Thanks so much Devon!!

I needed storage very last minute and found the team at South Hill Mini Storage to be my dream team. They honored a second party discount while quickly getting me set up with two units, all with the professionalism and friendly, helpful service you rarely see in 2022. In the end, they offered a fair price in a great location, all with impeccable service. They came recommended to me…and I definitely recommend them to you.

South Hill Mini Storage has a great web application tool. I was able look at available sizes and pricing and reserve my space on line. The rest of the process was super easy as well. The manager was quick to contact me via email and he was very friendly and professional in person. The unit, while on the older side, was extremely clean and well sealed (from mice, etc.). I highly recommend South Hill Mini Storage!

Jeff is super friendly and knowledgeable. Made our experience very quick and easy. 10/10 recommend to anyone in the market for storage needs. Incredible prices on indoor and outdoor units. 5x5 - 10x35 units available. Huge savings for first month. Very reasonable prices for protection plans. Not to mention their BOXES ARE A FANTASTIC PRICE!! Late night gate hours which is awesome for late night workers.

Jason and Jeffrey, the property managers, are exceedingly helpful!! I organized my move from out of town. When I arrived at the facility, they had their manual back gate open for the big moving truck carrying my things. The move went off without a glitch. The unit was clean. All my things are in the unit safe and secure. A big thank you to Jason and Jeff!! I will be sure to tell my friends how pleasant of experience I had at Placerville Self Storage!!!

Property manager was very professional and helpful. She was welcoming to me as a new client and took her time explaining everything and walking me to my new unit. Appreciate her how friendly and helpful she was to me. Am glad I picked this facility!

I highly recommend this place! The staff member, Tina, was super friendly & accommodating. The price & hours are far better than the competitors. There are moving carts available for free, and packaging supplies for sale also

We have been storing our travel trailer at Sheild Storage of North Jones Blvd for 10 years. We have no complaints about this facility. Management is professional and obviously takes pride in the company. It is a clean, secure location to store your property.

We have been using this storage since awaiting the completion of our new home in October of 2021. All of the employees have been extremely helpful and professional and the new Manager, Christine is very personable and helpful. The property is always clean and we feel that our belongings are safe and secure with around the clock video security and on property management. D. Brady

I have been using the facility on Craig and Decatur for 4 years. During this time I have not had any bad experiences relating to customer service in person or on the phone. The response time for email replies is under 24 hours. I have not had rodent or pest problems. The facility is climate controlled and as a school teacher, this is vital for storing my classroom supplies during the intense summer heat.

nice and cool. we had a door that was hard to open, we let them know and they started working it right away the next day it opened up really easy. wish I could get that kind of service from my landlord!

Very clean & I like the fact its on one flat form. I also like the storage because its right around down the corner street from where I live on Broadway. I can just cross over on to 8th street to get to 9th &X.

The manager at this location I believe her name is Elizabeth went over and beyond to help my family. I most definitely would recommend this storage facility. It is clean and quiet and and in a great location.