Kansas City, MO 64127
The storage unit is very clean, it's all indoors and climate controlled, and it is clearly very new. It feels very secure, as well. The one thing I don't like is the limited access. Your unit is only available during office hours which helps with the security, but can be a real problem if you need to access your unit after-hours. I found this out the hard way when I showed up with a truck full of stuff right at closing time on a Saturday. I had a truck full of stuff and wasn't going to be able to access my unit until Monday morning since the building is closed Sunday. Luckily, Darwin was willing to stay late on a Saturday to help me out. Without Darwin I would have been screwed. Overall the facility is very nice, the rate is competitive, and the staff I interacted with have been great. The limited access is a pretty big deal, but not knowing was my fault. Definitely check access hours before you book and make sure the hours work for you.
The staff has been attentive to our needs. They are always accessible to open the garage door and always have a cart ready for us to use. We are pleased with the space available and its location to our home. We hope access to our unit will be increased once the gate is operational so we can have access to our unit besides the normal hours of operation. We sometimes would like to access our unit on Sunday. But overall we’re happy with the service and location of the facility. Thank you!